Newport Group

Challenge

Adding a valuable new service to a growing financial services portfolio shouldn’t be cause for consternation. However, for Newport Group, the new retirement plan they had acquired was generating significantly more statement data volume than their current IT infrastructure and production workflows were capable of handling.

• Accommodate a sharp increase in volume of statement data
• Create a technology solution that could scale
• Streamline workflow by eliminating inefficiencies
• Integrate with existing data sources to automate the process

Solution

• Implemented an automated data feed from Newport Group system
• Enabled managers to submit special production instructions and confirm
• Monitor real-time production of statements from upload to delivery and address issues as they arise, resulting in time and cost-savings