Sonic, an internet, phone and tv provider out San Francisco Bay area, is in a growth phase in their business. With their keen focus on growth, they needed a provider that could scale to meet their production needs and provide solutions to help them better manage their data and campaigns.
Coming from a world of managing data via a shared google doc and needing a more scalable solution, Sonic turned to Quantum to help automate their direct mail processes and together implemented the Quantum Q_dynamic solution. The platform provides a flexible interface that provides information to Sonic on mail status, real-time proofing, approvals and insight into production timelines.
“Quantum’s focus on customer care has been huge. They provide expert insight on our projects, offer improvements, and ask questions that anticipate our needs.” - Nicole Weeber – B2C Communications Coordinator – Sonic
on a monthly basis
that Sonic communicates with a prospect
programmed to drive direct mail
in market times
“The team is fabulous! They know what is coming next and anticipate our needs based on our goals per project. Our campaigns require an extreme level of accuracy and Quantum has been up for the challenge.”
Nicole Weeber – B2C Communications Coordinator – Sonic